Intercom
Sales Tech & CRM
Total AI Tools
Deployed across 12 categories
18
tools tracked
Intercom's AI Tech Stack
HighVerifiedStandardCase Study
Sales Prospecting & Enrichment
4Knowledge & Internal Search
2Video Generation & Editing
2Revenue Intelligence
2Foundation Models (LLMs)
1AI Search & Research
1Project & Workspace Mgmt
1Smart Scheduling
1Customer Service Automation
1Cold Email & Outreach
1Data Cloud & Analytics
1Legal & Compliance AI
1Key Implementations
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Frequently asked questions about Intercom's AI stack
Within the Sales Tech & CRM industry, Intercom competes with other AI-adopting leaders. You can compare their stack directly with Salesforce, Zendesk & Outreach.
Intercom has deployed AI tools across 12 different categories, indicating adoption across multiple departments. The most prominent categories are Sales Prospecting & Enrichment, Foundation Models (LLMs), AI Search & Research. Browse the full stack above to see the breakdown by category.
UsedBy.ai aggregates data from official sources, case studies, and verified reports. As of January 2026, we have validated 18 active tools, including high-confidence data from official case studies.