Data Methodology: Adoption data is based on public tech stack disclosures, job postings, case studies, and verified enterprise reports analyzed by UsedBy.ai. Showing 27 verified enterprise adoptions. More data being indexed continuously.
Decision Guide
Which One Should You Choose?
Based on real enterprise adoption patterns
Choose Live Person if...
- You're in Telecommunications (21% of users are)
- You want the most validated option (19+ enterprises)
UsedBy Exclusive Data
Industry Adoption Patterns
See which industries prefer each tool based on real adoption data
Live Person by Industry
Telecommunications21%
E-commerce & D2C11%
Management Consulting11%
EdTech & E-learning11%
Banking & Mortgages11%
Mindset by Industry
Mindset is popular in EdTech & E-learning with 29% adoption
EdTech & E-learning29%
HR & Recruiting29%
HealthTech & Digital Health14%
Non-profit & NGO14%
Management Consulting14%
Real User Feedback
What Users Say
Testimonials from verified enterprise users
“"On top of our successes to date with LivePerson's Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further," ...”
Bhavesh Panchal
Head of Channels and Digital Adoption, TalkTalk
“"The 5app team's dedication to their customers is clear in everything they do. James and his team have taken a thoughtful and strategic approach to AI – they're not chasing hype; they're solving real ...”
Jack Houghton
Chief Product Officer at Mindset AI, 5app
Live Person vs Mindset: Your Questions Answered
Live Person has higher enterprise adoption with 19 companies using it, compared to 8 for Mindset. This suggests stronger market validation for Live Person.
While our data doesn't show companies currently using both tools together, they serve similar purposes and could potentially complement each other.
Live Person is particularly strong in Telecommunications (21% of adopters), while Mindset dominates in EdTech & E-learning (29%). Choose based on your industry's prevailing stack.
For startups, consider: Live Person offers freemium pricing, while Mindset uses freemium pricing. Both are validated by enterprise use, ensuring scalability as you grow.
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