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Hiver

Hiver

AI-powered customer support tool

Used by 14 HR & Recruiting leaders including Continental, Epic games, NYU

Quick Info

Companies14
CategoryInternal IT Support
VendorHiver
PricingFREEMIUM
Free PlanYes
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Overview

What is Hiver?

Hiver is an AI-powered platform that leverages AI to automate customer service and improve support experiences. It helps teams work more efficiently with intelligent automation and advanced AI capabilities.

Key Capabilities

AI-powered ticket routing

Powered by advanced AI models

Automated responses

Streamline repetitive tasks

Knowledge base integration

Connect with your stack

Multi-channel support

Core Hiver capability

Sentiment analysis

Core Hiver capability

Agent assistance tools

Core Hiver capability

Customer Stories

Real-world use cases

See how leading companies are leveraging Hiver to transform their workflows

Verified
Epic games

Epic games

Support
Gaming & Esports

Relies on Hiver for team-based email collaboration and support

Reported usage
Verified
NYU

NYU

Operations
Schools & Universities

Deploys Hiver for university team collaboration in Gmail

Reported usage
Verified
Upwork

Upwork

Support
HR & Recruiting

Uses Hiver for customer service team collaboration in Gmail

Reported usage
Verified
Veolia Energy

Veolia Energy

Support
Energy, Utilities & Cleantech

Uses Hiver for energy company email collaboration

Reported usage
Verified
Amplitude

Amplitude

Support
Data & Analytics

Uses Hiver for analytics company shared inbox management

View source
Verified
Arrive Logistics

Arrive Logistics

Support
Logistics & Supply Chain

Deploys Hiver for logistics customer support

View source

Companies using Hiver

Case studyVerified
Continental
Continental
Automotive Manufacturing
Epic games
Epic games
Gaming & Esports
NYU
NYU
Schools & Universities
Upwork
Upwork
HR & Recruiting
Mimecast
Mimecast
Cybersecurity
Flexport
Flexport
Logistics & Supply Chain
Veolia Energy
Veolia Energy
Energy, Utilities & Cleantech
Amplitude
Amplitude
Data & Analytics
Ping Identity
Ping Identity
Cybersecurity
Oxford Group
Oxford Group
Management Consulting
Visiting Angels
Visiting Angels
Hospitals & Care Providers
Arrive Logistics
Arrive Logistics
Logistics & Supply Chain
WSD
WSD
Agency & Studio
IT Genius
IT Genius
IT Services & System Integration

Hiver adoption by industry

See which industries are leading the adoption of Hiver

HR & Recruiting1 companies
UpworkUpwork
IT Services & System Integration1 companies
IT GeniusIT Genius
Cybersecurity2 companies
MimecastMimecastPing IdentityPing Identity
Agency & Studio1 companies
WSDWSD
Data & Analytics1 companies
Logistics & Supply Chain2 companies

Compare Hiver with alternatives

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Companies14
PricingFREEMIUM
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Resolve
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Companies using5
Moveworks
Moveworks
FREEMIUM
Companies using4
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Frequently asked questions about Hiver

Hiver is used by 14 companies including Continental, Epic games, NYU. These organizations leverage Hiver for internal it support capabilities.

📊 Hiver is tracked by UsedBy.ai with 14 verified company adoptions, primarily in HR & Recruiting.

Not sure if Hiver is right for you?

Compare with alternatives and find the best tool for your needs.

Looking for something else? See how Hiver compares to Resolve or Moveworks.