Recall

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To integrate with different communication platforms, we used to build these integrations ourselves. We had a dedicated engineer whose sole responsibility was to build this integration. It took us two to three months to build the entire integration and get approved in the marketplace. It was definitely a hard process, lots of trial and error, and at the end we still had to have this engineer focused on the integration in order to keep improving scalability and stability issues that were not identified before.”

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"HeySam came to us after spending months trying to build this infrastructure themselves, which is a story we hear all the time. The reality is, meeting platforms are complex to integrate with, and they evolve constantly," said Recall.ai co-founder and COO Amanda Zhu. “We made it easy for HeySam to start capturing meeting data across platforms within days, so they could focus on what actually moves the needle: their AI and customer experience."”

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"The problem we are trying to solve at HeySam is what if you could box the magic of a sales engineer into an AI assistant? Not to replace the sales engineer, but rather to augment them with the magic of an LLM that summarizes the essence of a customer question," said Adil Aijaz, Founder and CEO of HeySam. “So if a salesperson didn’t know how to answer a customer, they could click Sam for a summary answer."”

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Recording a call and having it available on the platform is an absolute must have. This is table stakes, and we want to do this with high fidelity, clarity and high reliability. Equally important is we need to uphold strict security and compliance standards expected of us by global enterprises.”

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Instead of using developer resources for building bots for MS Teams, Zoom, and Google Meet, Recall.ai provided us with an infrastructure that we could utilize across all those platforms, and it's been smooth sailing ever since. We estimate we've saved almost 500 developer hours.”

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We were very clear on what value proposition we want to focus on, and it's not bot management. Recall.ai allows us to provide support for Zoom, Microsoft Teams and Google Meet at the same time. Our experience has been very positive.”