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Booking.com

Booking.com

Travel & Hospitality

Total AI Tools

Deployed across 3 categories

3
tools tracked

Booking.com's AI Tech Stack

HighVerifiedStandardCase Study
Customer Service Automation
1
Knowledge & Internal Search
1
LLM Ops & Frameworks
1

Frequently asked questions about Booking.com's AI stack

Booking.com maintains an focused AI stack of 3 tools across 3 categories. Their core toolkit includes Parloa, Glean & Arize AI, primarily focused on Customer Service Automation, Knowledge & Internal Search, LLM Ops & Frameworks.
Within the Travel & Hospitality industry, Booking.com competes with other AI-adopting leaders. You can compare their stack directly with Airbnb, Tripadvisor & Le Walk.
Booking.com has deployed AI tools across 3 different categories, indicating adoption across multiple departments. The most prominent categories are Customer Service Automation, Knowledge & Internal Search, LLM Ops & Frameworks. Browse the full stack above to see the breakdown by category.
UsedBy.ai aggregates data from official sources, case studies, and verified reports. As of January 2026, we have validated 3 active tools.