Data Methodology: Adoption data is based on public tech stack disclosures, job postings, case studies, and verified enterprise reports analyzed by UsedBy.ai. Showing 45 verified enterprise adoptions. More data being indexed continuously.
Decision Guide
Which One Should You Choose?
Based on real enterprise adoption patterns
UsedBy Exclusive Data
Industry Adoption Patterns
See which industries prefer each tool based on real adoption data
Parloa by Industry
Parloa is the go-to choice for IT Services & System Integration (31% of adopters)
IT Services & System Integration31%
Insurance & InsurTech23%
Travel & Hospitality15%
Retail8%
Accounting & Audit8%
Cognigy by Industry
Telecommunications13%
Airlines & Aviation Services13%
Automotive Manufacturing10%
Manufacturing10%
Travel & Hospitality10%
Parloa vs Cognigy: Your Questions Answered
Cognigy leads in enterprise adoption with 32 companies, versus 13 for Parloa. This indicates broader market acceptance for Cognigy.
While our data doesn't show companies currently using both tools together, they serve similar purposes and could potentially complement each other.
Parloa is particularly strong in IT Services & System Integration (31% of adopters), while Cognigy dominates in Telecommunications (13%). Choose based on your industry's prevailing stack.
For startups, consider: Parloa offers freemium pricing, while Cognigy uses freemium pricing. Both are validated by enterprise use, ensuring scalability as you grow.
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