Verified
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SupportUses Cognigy for social platform customer automation
Quick Info
Overview
What is Cognigy?
Cognigy is an AI-powered platform that leverages AI to automate customer service and improve support experiences. It helps teams work more efficiently with intelligent automation and advanced AI capabilities.
Key Capabilities
AI-powered ticket routing
Powered by advanced AI models
Automated responses
Streamline repetitive tasks
Knowledge base integration
Connect with your stack
Multi-channel support
Core Cognigy capability
Sentiment analysis
Core Cognigy capability
Agent assistance tools
Core Cognigy capability
Customer Stories
Real-world use cases
See how leading companies are leveraging Cognigy to transform their workflows
Telecommunications
Verified
Github
EngineeringCognigy integrates with GitHub for developer workflow automation
Verified
Cognigy connects with LinkedIn for professional messaging automation
Companies using Cognigy
Case studyVerified
Toyota
Automotive Manufacturing
Mercedes Benz
Automotive Manufacturing
Bosch
Manufacturing
X
Telecommunications
Bayer
Biotech & Pharma
Github
DevTools & Infrastructure
Linkedin
HR & Recruiting
Nestlé
Consumer Goods
Linde
Energy, Utilities & Cleantech
Henkel
Consumer Goods
Lufthansa
Airlines & Aviation Services
Munich_Airport
Airlines & Aviation Services
Swiss
Airlines & Aviation Services
Carglass
Automotive Manufacturing
Greyhound
Travel & Hospitality
Jungheinrich
Manufacturing
Vueling
Airlines & Aviation Services
Nederlandse_Spoorwegen
Travel & Hospitality
Cognigy adoption by industry
See which industries are leading the adoption of Cognigy
Lincare
PersonifyTelecommunications4 companies
E-commerce & D2C1 companies
Compare Cognigy with alternatives
Cognigy
Currently viewingCompanies31
PricingFREEMIUM
DevRev
FREEMIUMCompanies using35
Ada
FREEMIUMCompanies using29
Forethought
FREEMIUMCompanies using17
Zendesk AI
ENTERPRISECompanies using15
Kustomer
FREEMIUMCompanies using15
| Tool | Companies | Pricing | Free Trial | |
|---|---|---|---|---|
Cognigy#1 Adoption Currently viewing | 31 | FREEMIUM | Best choice | |
| DevRev | 35 | FREEMIUM | View → | |
| Ada | 29 | FREEMIUM | View → | |
| Forethought | 17 | FREEMIUM | View → | |
| Zendesk AI | 15 | ENTERPRISE | View → | |
| Kustomer | 15 | FREEMIUM | View → |
Frequently asked questions about Cognigy
Cognigy is used by 31 companies including Toyota, Mercedes Benz, Bosch. These organizations leverage Cognigy for customer service automation capabilities.
📊 Cognigy is tracked by UsedBy.ai with 31 verified company adoptions, primarily in HR & Recruiting.
Not sure if Cognigy is right for you?
Compare with alternatives and find the best tool for your needs.
Looking for something else? See how Cognigy compares to DevRev, Ada or Forethought.