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UsedBy.ai
2026 Comparison

Yuma vs Cognigy

Data-driven comparison based on 35+ enterprise adoption patterns

Yuma

Yuma

by Yuma

3
Companies
Customer Service Automation
Category
Higher Adoption
Cognigy

Cognigy

by Cognigy

32
Companies
Customer Service Automation
Category
Data Methodology: Adoption data is based on public tech stack disclosures, job postings, case studies, and verified enterprise reports analyzed by UsedBy.ai. Showing 35 verified enterprise adoptions. More data being indexed continuously.

Feature & Adoption Comparison

MetricYumaCognigy
Enterprise Adoption
3 companies32 companies
Category
Customer Service AutomationCustomer Service Automation
Pricing Model
FREEMIUMFREEMIUM
Free Trial
Website
Visit Visit
Decision Guide

Which One Should You Choose?

Based on real enterprise adoption patterns

Yuma

Choose Yuma if...

  • You're in HR & Recruiting (33% of users are)
Try Yuma
Cognigy

Choose Cognigy if...

  • You want the most validated option (32+ enterprises)
Try Cognigy
UsedBy Exclusive Data

Industry Adoption Patterns

See which industries prefer each tool based on real adoption data

Yuma

Yuma by Industry

Yuma is the go-to choice for HR & Recruiting (33% of adopters)

HR & Recruiting33%
Telecommunications33%
Streaming & Content33%
Cognigy

Cognigy by Industry

Telecommunications13%
Airlines & Aviation Services13%
Automotive Manufacturing10%
Manufacturing10%
Travel & Hospitality10%
Yuma
+
Cognigy

2 Companies Use Both

These enterprises have integrated both tools into their stack

Yuma vs Cognigy: Your Questions Answered

Cognigy leads in enterprise adoption with 32 companies, versus 3 for Yuma. This indicates broader market acceptance for Cognigy.
Yes, 2 companies in our database use both Yuma and Cognigy in their tech stack. This includes Linkedin, X. Using both tools together is a validated enterprise strategy.
Yuma is particularly strong in HR & Recruiting (33% of adopters), while Cognigy dominates in Telecommunications (13%). Choose based on your industry's prevailing stack.
For startups, consider: Yuma offers freemium pricing, while Cognigy uses freemium pricing. Both are validated by enterprise use, ensuring scalability as you grow.

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