Verified
MongoDB
MARKETINGMentioned in Marketing Operations Manager
Reported usage
Quick Info
Overview
What is Intercom?
Intercom is an AI-first customer service platform that combines AI chatbot, help desk, and proactive support. Its AI agent Fin can resolve up to 50% of support queries instantly.
Key Capabilities
Fin AI agent
Powered by advanced AI models
Inbox
Core Intercom capability
Help center
Core Intercom capability
Proactive messaging
Core Intercom capability
Product tours
Core Intercom capability
Reporting
Core Intercom capability
Customer Stories
Real-world use cases
See how leading companies are leveraging Intercom to transform their workflows
Data & Analytics
Verified
Anthropic
PRODUCTMentioned in Support Operations Specialist
Reported usage
Verified
Intercom
SALESMentioned in Account Executive, Commercial
Reported usage
Verified
Toast
ENGINEERINGMentioned in System Admin for Support Tooling
Reported usage
Verified
Hightouch
Hightouch uses Intercom in their tech stack
Reported usage
Verified
Runway
Runway uses Fin in their tech stack
Reported usage
Intercom adoption by industry
See which industries are leading the adoption of Intercom
AttioCompare Intercom with alternatives
Intercom
Currently viewingCompanies7
DevRev
FREEMIUMCompanies using35
Cognigy
FREEMIUMCompanies using32
Ada
FREEMIUMCompanies using29
Forethought
FREEMIUMCompanies using17
Kustomer
FREEMIUMCompanies using15
Frequently asked questions about Intercom
Intercom is used by 7 companies including MongoDB, Anthropic, Intercom. These organizations leverage Intercom for customer service automation capabilities.
📊 Intercom is tracked by UsedBy.ai with 7 verified company adoptions, primarily in Marketing Tech.